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British Airways: keeping your business linked to the world

British Airways: keeping your business linked to the world

Brenda Morgan, who is British Airways Partnership manager for Northern Ireland, on how the airline is developing its digital offering.

» Airlines - UK | Wednesday, March 12, 2014 • Telegraph
At British Airways it is of paramount importance that we continue to be at the forefront of advances in technology and lead the way in meeting the ever-changing requirements of our business travellers.
 
We currently offer customers up to six flights a day from Belfast City to London Heathrow as well as excellent connectivity to our extensive global network of almost 130 destinations worldwide from London Heathrow.
 
The Belfast to London Heathrow service continues to be a key route for British Airways and provides a vital airlink for the flow of business and commerce to both long-haul as well as domestic destinations.
 
Last week, British Airways launched our new non-stop transatlantic service to Austin, Texas from London Heathrow, which will provide Northern Ireland business customers with direct access to the global technology centre, which has become known as 'Silicon Hills'.
 
Described recently by CNN as "the innovation hotbed deep in the heart of Texas", Austin hosts a rapidly growing number of blue-chip technology operators such as Apple, Hewlett-Packard, Google, Facebook, Cisco Systems, Intel Corporation, Oracle, and United Devices.
 
By opening up this direct gateway to our Northern Ireland passengers from Heathrow, we hope to provide the potential for business growth in this burgeoning technology market.
 
In fact, AT&T recently announced plans to open a new centre for technology innovation and collaboration in the city, and the area is gaining a reputation as a location for high-tech start-ups.
 
The new route to Austin, Texas will operate on a Boeing 787 aircraft five days a week, increasing to daily flights later in the year. Our passengers will be able to choose from three cabins including Club World (business), World Traveller Plus (premium economy) and World Traveller (economy). Each cabin feature stylish new interiors with start-of-the-art entertainment systems.
 
As well as expanding global connectivity, we have used our extensive experience in serving customers and catering for their needs to meet the growing tecnological requirements of business travellers on-board their aircraft.
 
As Smartphones and tablets become common place and there is an increased expectation to stay Wi-Fi connected at all times, British Airways has launched a year-long trial on our Boeing 747-400 aircraft to measure customer demand for internet access on board as well as monitoring the technical performance of the system.

Telegraph
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