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RATTs are no pest at London City Airport

RATTs are no pest at London City Airport

The most punctual airport in London has introduced new technology to aid the aircraft turnaround process.

» Airports - UK | Friday, July 3, 2015 • Air News Times
London City Airport has consistently had the most flights on time and shortest average delay of any airport in the south east since 2012. Rather than resting on its laurels, the airport is continuously investing in new technologies to improve processes around the business.

The Real-Time Turnaround Tool (RATT) from Avtura is a bespoke software system that operates on handheld devices, connecting all parties involved in bringing an aircraft to stand and preparing it for its next departure. The system works as a communications tool, joining up processes and giving everyone the right information at the right time.

The system is being introduced to assist in the proactive management of teams and resources, including ramp agents, dispatchers, fuellers, cleaners and stand planners. Status alerts are pinged to each device as tasks get completed, so the control rooms know exactly where staff need to be and when, to complete their part in the process.  RATTs will be used on each of the 18 stands at London City Airport.

Lee Russell, Director of Ramp Services at London City Airport said:  “We have one of the best punctuality records in the business and are always striving for more.  The introduction of RATTs will help us to improve our turnaround process even more, ensuring everyone involved in the process has a clear, real-time picture of each aircraft, enabling them to plan and collaborate more efficiently.”
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